Privacy policy
Last updated: 24 July 2026
Who we are
AMD Creative Marketing ("we", "us") is the data controller for the personal data collected through this website. We're a marketing agency with offices in Birmingham and Walsall.
- Birmingham: Studio 301, 51 Pinfold Street, Birmingham B2 4AY · 0121 284 1610
- Walsall: Smiths Flour Mill, 91 Smiths Flour Mill, 71 Wolverhampton Street, Walsall WS2 8DE · 01922 210724
- Email: info@amdcreativemarketing.com
What we collect
- When you contact us: your name and email, plus anything else you choose to give us: phone number, your business or website, the nature of your enquiry, your message, and any file you attach.
- When you use the site: basic technical data your browser sends (such as IP address, device and browser type), recorded in server logs. The homepage hero video is delivered by Bunny CDN, which receives ordinary request data needed to serve the file. If enabled, we also receive anonymised usage data from analytics. See our cookies policy.
Why we use it, and our lawful basis
- To reply to your enquiry and discuss working together: our legitimate interest in responding to people who contact us, and your consent when you submit the form.
- To provide services you engage us for: to perform our contract with you.
- To keep the site secure and working: our legitimate interest in running a safe, reliable site.
- To deliver the homepage video efficiently: our legitimate interest in presenting and delivering the website effectively. The video does not autoplay when your device requests reduced motion.
- To understand how the site is used (analytics): your consent, where analytics cookies are used.
Who we share it with
We don't sell your data. We share it only with the suppliers that help us run the business, such as our UK hosting and email provider and any analytics or email tools we use, and only as far as needed. Our current website processors include 20i for hosting and the secure contact form, Google Workspace for receiving form enquiries, Bunny CDN for delivery of the Birmingham skyline hero video, and SiteBehaviour for optional, consent-gated analytics. These suppliers act on our instructions under appropriate agreements.
Where your data is held
We use UK-based hosting. Where a supplier processes data outside the UK or EEA, we use an appropriate UK data-transfer safeguard and review the supplier's data-protection terms.
How long we keep it
We keep general enquiry data for 60 days after the enquiry is resolved, then delete it unless the enquiry becomes a client relationship. Client and financial records are kept while we work together and for any longer period required by tax, accounting or other applicable law.
Your rights
Under UK data protection law you can ask us to: see the data we hold about you, correct it, delete it, restrict or object to how we use it, or provide it in a portable form. To do any of these, email info@amdcreativemarketing.com. You can also complain to the Information Commissioner's Office (ico.org.uk), though we'd appreciate the chance to put things right first.
Security
We protect your data with appropriate measures, including secure UK hosting, HTTPS across the site, and, for sensitive project work, the option to process data locally so it never leaves your control.
Changes
We'll update this page when our practices change, and note the date at the top.